Promotions folder on gmail
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Jessica Chao
Hi! We have been getting feedback from our investors that it is still going to "Promotions" -- is it possible to fix this?
Matt deCourcelle
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Research and code changes were made to help ensure emails arrive in a users inbox. Gmail's algorithm is quite advanced and there are things that are outside of our control that may cause emails to arrive in the promotions tab like a high image to text ratios, too many links, marketing language, etc.
Matt deCourcelle
Carolina Amorim We've recently done a big deep dive and made some code changes to ensure the updates arrive in someone's inbox. Please let us know if you see this happening in the future, we will also continue to monitor this with our tools.